Both Directors are members of the AMSRS (Australian Marketing and Society Research Society) and as such agree to abide by all their standards, guidelines and ethics. Cooper Symons & Associates are also members of AMSRO .

Cooper Symons and Associates have now received certification to ISO 20252 Market, Opinion and Social Research Standard. Cooper Symons continues to raise "qualitative recruitment" standards which set benchmarks within the Market Research Industry

The AltaFX computer programme is used to protect all standards and answers to screening questions are kept on file for each respondent.

List recruiters are well trained with regard to the National Privacy Principles, Privacy Amendment (Private Sector) Act 2000 and strictly adhere to these guidelines.

If required, Cooper Symons has no problems in requesting respondents to produce photo ID or clients re-screening respondents prior to their admittance to groups.

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